Luck88 Terms and Conditions – Malaysia Betting Platform Usage Guidelines

Welcome to Luck88. By accessing, registering, or using any part of the Luck88 platform — whether via the website or mobile app — you agree to be bound by the Terms and Conditions set out below. Please read this document carefully in its entirety before continuing to use the platform.

Luck88 reserves the right to modify, add to, or update these Terms & Conditions at any time without prior notice. Any changes take effect immediately upon being published on this page. Continued use of the platform after changes are published constitutes your acceptance of the latest version of the Terms & Conditions.

To register and use the luck88 platform, you must meet the following eligibility requirements without exception:

• You must be at least 18 years old or the legal age stipulated by the laws of your jurisdiction, whichever is higher.
• You are an individual acting in your own personal capacity, and not as an agent or representative of any third party.
• You have never been closed or banned from using the luck88 platform previously due to a terms violation.
• The information you provide during registration must be truthful, accurate, current, and complete.
• You are solely responsible for ensuring that your use of the luck88 platform complies with the local laws of your country or region of residence.

Each individual is only permitted to hold one (1) active account at luck88. Holding multiple accounts is a serious violation of these Terms and may result in the termination of all associated accounts along with the forfeiture of any balances and winnings. luck88 employs advanced detection systems to identify multiple account ownership attempts.

Once your account is registered, you are fully responsible for keeping your login credentials confidential, including your username and password. Luck88 is not liable for any losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your login details.

Luck88 conducts a Know Your Customer (KYC) process as part of our commitment to security, legal compliance, and fraud prevention. This process may be required at any stage of platform use, including during registration, prior to a first withdrawal, or when certain transaction thresholds are reached.

Documents that may be requested include:

• Valid and unexpired Malaysian identity card (MyKad) or passport.
• Proof of current address such as a utility bill, bank statement, or official government letter dated within the last 3 months.
• Information on the payment methods accepted for deposits and withdrawals.

Luck88 reserves the right to delay or hold withdrawals until the KYC process is complete and all submitted documents have been fully verified. All submitted documents will be handled with strict confidentiality and protected in accordance with our Privacy Policy.

All deposits into your Luck88 account must be made using supported payment methods and in your own name. Luck88 does not accept third-party deposits. Supported payment methods include FPX, local bank transfers (Maybank, CIMB, RHB, Public Bank, Bank Islam, and others), Touch 'n Go eWallet, and GrabPay.

For withdrawals, the following conditions apply:

• Withdrawals may only be made to the same account or payment method used for the original deposit, for security purposes and to prevent money laundering.
• The minimum withdrawal amount is as specified on your account page and may vary depending on the payment method selected.
• Withdrawals from accounts that have not completed the KYC process may take longer to process.
• Luck88 reserves the right to request additional verification before processing large withdrawal amounts.
• All winnings from bonuses must meet the applicable wagering requirement before a withdrawal can be processed.

Luck88 reserves the right to withhold or cancel withdrawals if there is suspicion of fraud, a terms violation, or suspicious activity on the account. In such cases, our security team will conduct an investigation and contact you via your registered email.

All bets placed at Luck88 are final once confirmed by the system. You are solely responsible for ensuring that your bet details — including selections, amounts, and markets chosen — are correct before confirming your bet.

General wagering rules at Luck88:

• Luck88 reserves the right to void or reject any bet suspected of being placed unfairly, through the use of bots, or that exploits technical errors in the system.
• In the event of incorrect odds published due to a technical or human error, Luck88 reserves the right to void the affected bets and refund the bet amount to the player's account.
• Bets placed after an event has started or ended — in the case of pre-event betting — are automatically voided and the bet amount will be refunded.
• Luck88 reserves the right to set maximum and minimum betting limits for any market or event at any time.
• The use of third-party software, automated bots, or any method that provides an unfair advantage is strictly prohibited and may result in account termination.

For Live Casino and slot games, results generated by the certified Random Number Generator (RNG) system are final. Luck88 does not accept any claims based on the assumption that the RNG system has malfunctioned, unless clear and verifiable technical evidence is provided.

Luck88 offers a variety of bonuses and promotions from time to time, including a welcome bonus for new members, weekly cashback, reload bonuses, and a loyalty program. Each promotion is subject to specific terms and wagering requirements, which will be clearly stated on the relevant promotions page.

General terms applicable to all luck88 bonuses and promotions:

• Each player is entitled to claim the welcome bonus only once, per registered account.
• Bonuses cannot be directly converted to cash unless the specified wagering requirements have been fully met.
• Luck88 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Using multiple accounts to claim bonus benefits is a serious violation and may result in the termination of all accounts involved.
• Bonuses obtained through methods deemed abusive will be voided without notice.

Luck88 is committed to promoting responsible betting practices. We believe entertainment should never come at the cost of a player's well-being. To that end, our platform provides a range of tools to help players manage their betting experience.

Responsible gaming tools available at luck88 include:

• Deposit Limit: Set daily, weekly, or monthly deposit limits directly through your account settings.
• Loss Limit: Set a maximum loss amount allowed within a specified time period.
• Cool-Off Period: Take a temporary break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Register for long-term self-exclusion if you feel a complete break is necessary.

If you or someone you know shows signs of a gambling problem, please contact the Luck88 support team or seek help from a relevant support organisation. Luck88 takes every report of gambling-related issues seriously and will provide full cooperation to help players in need of support.

Luck88 reserves the right to suspend, restrict, or terminate any member account at any time without prior notice if these Terms & Conditions are violated, including but not limited to:

• Identity fraud or providing false information during registration.
• Owning or using multiple accounts.
• Using bots, automated software, or other tools to exploit the platform.
• Attempting to hack, manipulate, or disrupt Luck88 systems.
• Money laundering or any suspicious financial activity.
• Violation of applicable local or international laws.

You also have the right to close your own account at any time by contacting the luck88 support team. Once a closure request is received, luck88 will process any eligible balance for withdrawal in accordance with standard procedures, subject to KYC compliance and the absence of any outstanding issues.

Luck88 provides the platform on an "as-is" basis without any implied or express warranties regarding continuous availability, accuracy of information, or fitness for a particular purpose. While we strive to keep the platform operating at its best, technical disruptions, maintenance, or circumstances beyond our control may occur.

Luck88 is not liable for:

• Financial losses arising from betting decisions made by the player.
• Service interruptions caused by technical issues on the part of internet service providers or third-party infrastructure.
• Indirect, incidental, or consequential losses arising from the use of or inability to use the platform.
• Content on third-party websites that may be linked from the luck88 platform.

In cases where luck88 is found liable for any claim, our maximum liability is limited to the amount of active deposits held in the player's account at the time the incident occurred.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms shall first be resolved through voluntary negotiation and dialogue between the parties involved.

If a dispute cannot be resolved through negotiation within 30 days, both parties agree to refer the matter to binding arbitration in accordance with the rules and procedures of the relevant arbitration body.

Players agree that any claim or legal action related to the use of the Luck88 platform must be filed within one (1) year from the date of the incident giving rise to the claim. Claims filed after this period are automatically void.